Copyright and Takedown Policy

This document is a draft under review. It is published so customers can see the position we are working to, and it is being reviewed by our advisers before it becomes final. Where it conflicts with the Terms of Service, the Terms govern.

Ofivio is a workspace our customers put their own files into. We do not review what is uploaded, and we do not claim ownership of it. Where we are told that material infringes someone's copyright, we act on it.

Send a notice to contact@ofivio.com containing:

• Your name, address and contact details.
• Identification of the work you say has been infringed.
• The location of the material on our service — a URL, or enough detail that we can find it without guessing.
• A statement that you believe in good faith that the use is not authorised by the owner, its agent, or the law.
• A statement that the information in your notice is accurate, and that you are the owner or authorised to act for them.
• Your signature, electronic or physical.

A notice missing these elements may not be actionable. We are not being difficult — a takedown removes a customer's material, and we will not do that on an unsigned assertion.

• We acknowledge it.
• Where the notice is complete and appears valid, we remove or disable access to the material.
• We tell the customer whose material it was, and give them a copy of the notice.

Send a counter-notice to the same address with your contact details, identification of the material and where it was, and a statement under penalty of perjury that you believe it was removed by mistake or misidentification.

We will pass it to the complainant. Where the law provides for it and no proceedings are started, we may restore the material.

Accounts that repeatedly infringe are terminated. What counts as repeated is judged on the facts, not a fixed count, and the decision sits with us.