FAQ

Questions people actually ask

Products, packages, dashboards, VO, security, and the rest.

About the platform

Built for project work from day one. The data model is drawings, revisions, design phases (Concept → Schematic → DD → CD → Execution → Handover), BOQ, procurement and client approvals — not generic 'tasks' and 'files.' Features like the dual-fee model, the read-only client portal and mobile-first site supervision exist because the people doing the work asked for them.

Eleven products, eleven audiences. Ofivio AE for architecture and interior practices. Ofivio Build for contractors and construction consultants. Ofivio Planning & QS for independent quantity surveyors and cost consultants. Ofivio Engineering for structural, MEP, civil and industrial engineers. Ofivio Real Estate for property and asset managers. Ofivio Finance for accounting in any project-driven firm. Ofivio HR for firms whose work is the people — payroll, advances and staff records. Ofivio Business for sales, marketing and business development teams. Ofivio Manage for any team running projects that are not any single trade. Ofivio POS for selling at the counter. Ofivio Automate for branching a rule on a condition. From solo to multi-office.

Built in Pakistan, hosted on Google Cloud Platform (us-central1, Iowa). Local-currency display everywhere, with JazzCash, Easypaisa and bank transfer accepted.

Plans & pricing

Yes — a 60-day free trial on Solo, no credit card, with everything your product ships in the box. Business offers a 3-day trial; Enterprise is contact-sales. You can also browse the read-only OFIVIO OFFICE demo workspace anytime, which shows every dashboard, without an account.

Your bill is the product you chose, plus any dashboards you add, plus VO — and it stops at a ceiling. Reaching the ceiling unlocks every dashboard rather than cutting you off. Solo starts small and caps low; Business caps higher. See the pricing page for the current figure in your own currency, and the builder to price your exact configuration.

Packages differ by seats and storage, not by features — every package of a product has the same dashboards. Solo covers up to 5 people, Business up to 25, Enterprise beyond that. Extra departments (Procurement, Warehouse, Studio, Accounting and more) are added as whole dashboards at one price each, the same in every product.

Contact-sales pricing — for multi-office firms that need unlimited seats, dedicated account management, custom integrations (AutoCAD, Revit, Tally), white-label options, SSO / SAML, the VO AI assistant, and a 1-hour support SLA.

No. Monthly plans cancel anytime. Annual plans can be refunded within 14 days. No long-term lock-in.

Billing is in US dollars and the pricing page shows the equivalent in your local currency (PKR, INR, AED, SAR, GBP, EUR and more) at a fixed published rate. Payment is by EasyPaisa, JazzCash or bank transfer (IBFT / IBAN) — you submit the transaction reference in the app and a person verifies it, usually within 24 hours. Card checkout is not live yet.

Drawings, BOQ and the delivery workflow

Drawings are organized into sets (architectural, structural, MEP, interior) with phase tags. Every drawing has a revision history with delta notes, side-by-side comparison, mark-ups, and a transmittal log of who saw which version, when. Issued vs in-progress states are first-class.

Yes — each BOQ item has description, unit, rate, quantity, project cost and execution cost. There's a rate library you reuse across projects: priced resources, and rate build-ups that show exactly what a rate is made of. Variations are tracked in a register with a full audit trail — who raised it, who approved it, when, and at what value. Plus 64 BOQ templates, Excel import and export.

Yes — one click converts a BOQ item or set of items into a purchase order, pre-filled with vendor, rate, and project linkage. Deliveries (full or partial) close the loop back to the project's actual cost.

Built mobile-first — daily progress reports, site photos, snag list, labour tracking, materials on site. The site engineer fills it on a phone, the studio sees it instantly. Daily reports auto-generate as PDFs you can email to the client.

Client portal & approvals

Only what you choose to share — project status, drawings sent to them, milestones, payment schedule, approval requests. Internal margins, vendor rates, and the BOQ project cost stay invisible. The portal is read-only and clean.

You send a drawing, milestone, or document to the client. They click Approve or Object — with a comment. Every action is timestamped and logged immutably, which is useful in disputes. No more 'I never approved that' arguments.

Roles & access

Yes. 13 built-in roles: Principal, Manager, Architect, Designer, Draftsman, Site Engineer, Procurement, Accountant, HR, Sales, Operations, Employee, Client. Each has its own dashboard and permissions. The intern can't see partner-level fees; the client can't see internal margins.

VO is the built-in AI assistant — 25 tools, English and Urdu (including Roman Urdu). Ask it to search projects, draft a client letter, schedule a meeting, generate a profitability report. It comes in three tiers priced per seat: VO Assist is included with every product at no charge, VO Voice adds speech, and VO Officer executes work, keeps watchers and remembers. Each seat gets a daily token allowance; run it out and VO pauses until midnight rather than billing you.

Security & data

AES-256 encryption at rest, TLS 1.3 in transit. Hosted on Google Cloud Platform (SOC 2 Type II compliant infrastructure). Studio-level data isolation enforced at the database layer — not just by app logic. Passwords are bcrypt hashed. Audit logs are immutable.

Google Cloud Platform, us-central1 region (Iowa, USA). Google Cloud maintains SOC 1/2/3, ISO 27001, and GDPR compliance.

Yes. Reports export to CSV and PDF. You can also request a full data export of your studio in machine-readable format (JSON/CSV). If you cancel, your data remains accessible for 30 days for export, then permanently deleted.

Mobile & integrations

Yes. Web is fully responsive, and there's a native Android app (Capacitor build; in Play Store verification). iOS in development. The site supervision module is built mobile-first specifically for engineers working on dusty sites with patchy connectivity — daily reports and photos can be filled offline and sync when signal returns.

Drawing files (DWG, RVT, IFC, PDF) can be uploaded and version-tracked inside Ofivio today, and there is a built-in Excel BOQ importer. Deep round-trip integrations with AutoCAD/Revit and accounting bridges to Tally and QuickBooks are part of an Enterprise agreement rather than something you can switch on yourself. The REST API and webhooks are Enterprise as well.

Sign up once and the Ofiverse comes with it, on every product and every package at no extra cost: Ofivio Portfolio (auto-built from your project archive), Blog, Store, Pro for the consultant marketplace, OfiLo for training, and Viordo for the professional network. Same login, same subscription, data syncs.

Trying it out

Yes — open the read-only OFIVIO OFFICE workspace from the homepage Demo button. It's a fully populated design practice (employees, clients, projects, drawings, BOQ, daily ledger, approvals) so you can click through every dashboard and module before signing up. No data is saved, but you see exactly how the platform works in a real practice.

The Excel BOQ importer is the big one: map your columns once and it brings the lines across, volume groups included. Drawings, documents and photos upload directly and are version-tracked from the first revision. For anything larger — vendor lists, employee records, an existing ledger — mention 'migration help' in the contact form and we will tell you honestly what we can move for you and what you will need to re-enter.

Your data stays accessible for 30 days after cancellation so you can export everything (CSV / JSON / PDF). After 30 days it's permanently deleted from our database. Backups are wiped within 90 days of deletion. We don't sell, share, or train AI models on your studio's data.

Question we didn't answer?

The team replies to every email — usually within 24 hours.

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